Our Values

Our Values

Our Priority is Customer Service!

Who We Are!​

We are and will continue to be the Leading Managed IT Service Provider in Central Illinois. We are going to continue to be at the forefront in our region for IT service for small businesses as we continue to uphold our values and make customer service our top priority.

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Customer Service

Nobody likes poor customer service, waiting on hold, or dealing with automated answering services. We treat our customers how we'd want to be treated.

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Responsibility

We believe it's our responsibility to keep our customers secure and online. We handle the technology so you can handle your business.

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Teamwork

Working together as a team is a core component of our company. This allows us to seamlessly serve our customers and make sure all their IT needs are being met.

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Loyalty

We have many customers that have been with us over a decade. We strive to always do our best so you will remain a loyal customer for years to come.

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Respect

Our business is built around respect. We will always respect your time, your privacy, and most importantly your business.

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Knowledge

We're always up-to-date with the latest technology and security practices to keep your business safe and running smoothly.

1995

Year We Were Founded

1,200+

Customers Trust Our Services

16+

Members On Our Team

3,000+

Devices We Manage

Our approach

Prioritize Customer Service

As a managed service provider, Illini Tech Services focuses on providing quality Customer Service. We understand that our clients rely on us to keep their IT systems running smoothly and to operate their businesses. This is why we focus on achieving specific outcomes for our clients, rather than just providing a set of services. We are constantly working on continuously improving the service we provide to our clients. Additionally by making the customers needs the priority we have made it so we can adapt our services to the specific needs and goals of each client. This approach ensures that our clients can trust that the IT services we provide are delivering the results they need to drive their business forward.

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The human element

What's Our Secret? Great People!

At Illini Tech Services, we take pride in our team of skilled and experienced IT professionals. Our team members are experts in their field, and are dedicated to providing the best possible service to our clients. Our staff are always willing to go the extra mile to ensure that our clients' IT systems are running smoothly and efficiently. The combined knowledge of our team allows us to help in many different areas of IT, from system and network administration to security and data management. We believe that having a great team is essential to providing the best possible service to our clients and it's one of our key differentiators.

Ready to take your business to the next level?