Managed IT Service Plans
Leverage and Secure your IT Infrastructure with one of our Support Plans
Expert IT Services and Support for a Fixed Monthly Price
Navigating the technology landscape for your small business can be confusing, sometimes scary, and even frustrating. However, it is essential to your business, and you rely on it every day for success. Our experienced team of over 12 technicians is here to help. When you sign up for any of our service plans, our mission is to make your technology less confusing, less scary, and less frustrating. Our professional staff is able to reduce stress, ensure your security, and make your technology work for you, transforming it from a burden into an asset.
| Service Plans | Essential | Business | Premium |
|---|---|---|---|
| Tech Support | |||
| Fast Response | Yes | Yes | Yes |
| Online Ticketing | Yes | Yes | Yes |
| Microsoft & 3rd Party App Updates | Yes | Yes | Yes |
| Managed Anti-Malware | Yes | Yes | Yes |
| Unlimited Remote Support | Yes | Yes | Yes |
| Unlimited Onsite Support | $125/Hour | Yes | Yes |
| 24/7 365 Threat Hunting / EDR | $12/PC | Yes | Yes |
| Vulnerability Scan & Incident Response | No | No | Yes |
| Infrastructure Management | (Requires Infrastructure Evaluation) | ||
| Password Management System | Yes | Yes | Yes |
| IT Documentation & Executive Reports | Yes | Yes | Yes |
| Server Maintenance & Support | Yes | Yes | Yes |
| Cloud Backups - Server | Yes | Yes | Yes |
| Backup Disaster Recovery | No | Yes | Yes |
| Premium Firewall Provided No Cost | No | Yes | Yes |
| Network/Printer Monitoring & Support | No | Yes | Yes |
| Domain Workgroup Management | No | Yes | Yes |
| VPN & Secure Remote Access | No | Yes | Yes |
| Single Sign On Integration | No | No | Yes |
| Asset & Inventory Management Report | No | Annual | Bi-Annual |
| IT Budget Preparation | No | Bi-Annual | Bi-Annual |
| Technology Business Review Consulting | No | Annual | Bi-Annual |
| Additional Services | |||
| Office 365 Standard License Per User | $25 | $25 | $25 |
| Office 365 Premium License Per User | $35 | $35 | $35 |
| Cloud Backups Per PC | $20 | $20 | $20 |
| Video Monitoring Support | Call | Call | Call |
| 3rd Party Software Support | Call | Call | Call |
| Microsoft Entra Cloud Domain | Call | Call | Call |
Extensive Coverage
We cover everything from PCs, Servers, Third Party Software (Quickbooks), Network Devices, Printers, Backups, and Email Hosting.
Our Experts
Our team of IT experts and our history of providing Illinois small businesses with IT support allows us to have more expansive IT knowledgebase than any one individual IT employee could obtain.
Tech Simplified
Let us simplify your technology so that you can focus on your core business.
Full-Service IT Management for Your Business
We offer comprehensive IT management services to help your business thrive. Our experienced team can handle all of your IT needs, from remote monitoring and management to cybersecurity and data backup. We'll work with you to understand your unique business requirements and develop a tailored solution that helps you achieve your goals. With our full-service IT management, you can focus on running your business while we handle the technical details.
Data backup and disaster recovery
We understand the importance of protecting your business's valuable data. That's why we offer comprehensive data backup and disaster recovery services to help you prevent data loss and quickly recover in the event of an outage or disaster.
Help desk and technical support
Our team of expert technicians are always available to provide timely and effective support for all of your IT needs. Whether you're experiencing a technical issue or simply have a question, our help desk is here to assist. We offer a range of support options, from phone and email support to remote access and on-site visits.
IT project management and consulting
Our team of experienced IT project managers and consultants can help your business successfully plan, implement, and manage complex IT projects. Whether you're looking to upgrade your infrastructure, migrate to the cloud, or develop custom software solutions, we have the expertise to help you achieve your goals on time and on budget.
Virtualization and server management
Virtualization and server management are critical components of modern IT infrastructure. We have extensive experience helping businesses implement and optimize virtualization solutions to improve efficiency, reduce costs, and increase agility. Our team can help you migrate to a virtualized environment, manage your virtual servers, and provide ongoing support and maintenance to keep your system running smoothly.
Maximize Uptime and Reduce IT Costs with Our Services
As a leading managed IT service provider, we specialize in helping businesses maximize their IT uptime and reduce costs. Our team of experienced technicians provides expert support to ensure that your IT systems are always running at peak performance. With our proactive approach to maintenance and support, we can help you avoid costly downtime and reduce your overall IT expenses. Let us help you improve your business's efficiency and productivity with our comprehensive IT services.
Email and spam filtering
Spam and unwanted emails can clog up your inbox, making it difficult to sort through important messages. By implementing email filtering, you can ensure that only legitimate messages make it to your inbox, saving you time and frustration. Filtering can also protect you from potential scams or phishing attempts.
Data storage and management
Proper data storage and management is crucial for businesses and organizations to ensure the security, accessibility, and organization of their data. Effective data management allows for efficient retrieval and analysis of information, leading to informed decision making and improved operations.
Network and IT asset inventory management
Network and IT asset inventory management is an essential aspect of any modern business. By keeping track of all hardware, software, and network resources, businesses can ensure that their technology is always up-to-date and running smoothly. With a comprehensive inventory management system, IT teams can quickly identify and resolve any potential issues.
IT strategy and roadmap development
An IT strategy and roadmap is essential for any business in today's tech-driven world. Not only does it provide a clear plan for implementing and utilizing technology, but it also helps align technology investments with the overall goals and objectives of the organization. By carefully considering the current state of the organization's IT infrastructure and future technology needs, a robust IT strategy and roadmap can lead to improved efficiency, productivity, and competitiveness.