Expert IT Services and Support for a Fixed Monthly Price
Navigating the technology landscape for your small business can be confusing, sometimes scary, and even frustrating. However, it is essential to your business, and you rely on it every day for success. Our experienced team of over 12 technicians is here to help. When you sign up for any of our service plans, our mission is to make your technology less confusing, less scary, and less frustrating. Our professional staff is able to reduce stress, ensure your security, and make your technology work for you, transforming it from a burden into an asset.
Service Plans to Meet Your Business Needs
We offer a range of service plans tailored to your business requirements:
Essential Plan: Our base-level option
Standard Business Plan: Our most popular choice
Premium Plan: All-encompassing IT support
All Plans Include:
- Responsive Help Desk
- Managed anti-virus & anti-malware
- Microsoft & 3rd party patching
- IT documentation & asset reporting
- Office 365 management
- Network monitoring
- Cloud backups
- Free remote support
- Higher-tier plans also offer free onsite support
Enhanced Security Features
Endpoint Detection and Response (EDR)
Vulnerability scanning
Penetration testing
24/7 Security Operations Center (SOC) / Security Information Management (SIEM) solution
Customization
- All plans can be modified to meet your specific IT security needs
- Options based on your risk threshold
Extensive Coverage
We cover everything from PCs, Servers, Third Party Software (Quickbooks), Network Devices, Printers, Backups, and Email Hosting.
Our Experts
Our team of IT experts and our history of providing Illinois small businesses with IT support allows us to have more expansive IT knowledgebase than any one individual IT employee could obtain.
Tech Simplified
Let us simplify your technology so that you can focus on your core business.
Full-Service IT Management for Your Business
We offer comprehensive IT management services to help your business thrive. Our experienced team can handle all of your IT needs, from remote monitoring and management to cybersecurity and data backup. We’ll work with you to understand your unique business requirements and develop a tailored solution that helps you achieve your goals. With our full-service IT management, you can focus on running your business while we handle the technical details.
Data backup and disaster recovery
We understand the importance of protecting your business's valuable data. That's why we offer comprehensive data backup and disaster recovery services to help you prevent data loss and quickly recover in the event of an outage or disaster.
Help desk and technical support
Our team of expert technicians are always available to provide timely and effective support for all of your IT needs. Whether you're experiencing a technical issue or simply have a question, our help desk is here to assist. We offer a range of support options, from phone and email support to remote access and on-site visits.
IT project management and consulting
Our team of experienced IT project managers and consultants can help your business successfully plan, implement, and manage complex IT projects. Whether you're looking to upgrade your infrastructure, migrate to the cloud, or develop custom software solutions, we have the expertise to help you achieve your goals on time and on budget.
Virtualization and server management
Virtualization and server management are critical components of modern IT infrastructure. We have extensive experience helping businesses implement and optimize virtualization solutions to improve efficiency, reduce costs, and increase agility. Our team can help you migrate to a virtualized environment, manage your virtual servers, and provide ongoing support and maintenance to keep your system running smoothly.
Maximize Uptime and Reduce IT Costs with Our Services
As a leading managed IT service provider, we specialize in helping businesses maximize their IT uptime and reduce costs. Our team of experienced technicians provides expert support to ensure that your IT systems are always running at peak performance. With our proactive approach to maintenance and support, we can help you avoid costly downtime and reduce your overall IT expenses. Let us help you improve your business’s efficiency and productivity with our comprehensive IT services.
Email and spam filtering
Spam and unwanted emails can clog up your inbox, making it difficult to sort through important messages. By implementing email filtering, you can ensure that only legitimate messages make it to your inbox, saving you time and frustration. Filtering can also protect you from potential scams or phishing attempts.
Data storage and management
Proper data storage and management is crucial for businesses and organizations to ensure the security, accessibility, and organization of their data. Effective data management allows for efficient retrieval and analysis of information, leading to informed decision making and improved operations.
Network and IT asset inventory management
Network and IT asset inventory management is an essential aspect of any modern business. By keeping track of all hardware, software, and network resources, businesses can ensure that their technology is always up-to-date and running smoothly. With a comprehensive inventory management system, IT teams can quickly identify and resolve any potential issues.
IT strategy and roadmap development
An IT strategy and roadmap is essential for any business in today's tech-driven world. Not only does it provide a clear plan for implementing and utilizing technology, but it also helps align technology investments with the overall goals and objectives of the organization. By carefully considering the current state of the organization's IT infrastructure and future technology needs, a robust IT strategy and roadmap can lead to improved efficiency, productivity, and competitiveness.
Residential Tech Support
Over 10 years ago, we transitioned from being a break-fix computer shop to becoming a Managed IT Service Provider. During that time, we developed a Tech Support Plan to ensure that we could continue providing premium service to residential customers. Our Residential Tech Support plan is very affordable, enabling individuals to receive the same high-level IT support that is available to our business customers.
Managed Anti-Virus
Corporate level anti-virus and anti-malware protection for your computer.
Free In-Shop Support
No cost diagnosis and software support for your covered devices.
Remote Support
Call our office and have a technician remotely assist you with your technical needs.
Hours of Operation
Monday – Friday: 8:00 AM – 5:00 PM